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| Michael G. Manes | ||||||
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Columnist
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2012-02-06 Ignorance or Arrogance? The Choice is Yours A recent local election included a runoff between two old power brokers. A young friend suggested our choice was between ignorance and arrogance. He was right. With only those two options I chose not to vote. MORE 2012-01-30 Silent Cal: A Tough Sell How do you sell insurance in a nonverbal world? MORE 2011-11-29 The Power of Change and the Change of Power In the new world where everyone has options, success rests in your ability to adapt to change and attract the brightest employees, the best policyholders and the most reliable carriers. MORE 2011-11-14 Don't Treat Employees Like 'The Help' Your company culture and that of Jackson, Miss., in 1960 (depicted in the film 'The Help') may be closer than you want to believe. MORE 2011-10-11 You've Come a Long Way, Baby! The changing marketplace is hard on relationships between carriers and agencies. MORE 2011-08-05 An Attitude Problem "Bad" attitudes can result in positive institutional change MORE 2011-07-11 Marketer of the Year Insurance marketing isn't about the masses anymore. It's about the monsters. MORE 2011-06-20 Agent Gets His Mojo Back This is the story of how one insurance agency owner stopped being dumb, fat and happy and got back to making his clients' business personal. MORE 2011-05-16 See You in the Funny Pages All I need to know about creating the insurance agency of the future I learned from three comic strips. MORE 2011-04-05 A Leadership Quiz for Tomorrow Insurance isn't only a "relationship" business anymore. The chaos of the present world will create tomorrow's business leaders and their new customers, products and services. MORE 2011-03-09 Enter the Bullring of Health Reform Some brokers are reacting to healthcare reform by looking for new fees. Naïve or delusional, these brokers don't understand that innovation is needed. MORE 2011-02-08 Are Racetracks Sustainable? Insurance middlemen continue to do well, but the landscape has already changed. If the industry doesn't adjust now and brokerages get left behind, it'll be a failure of management. MORE
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