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Issue

November 1, 2009

Cover Story

Even though employers typically look only at insurance costs when sizing up a state, the relative level of benefits awarded claimants influences the effectiveness of a workers' compensation system. MORE
Also: Weighing the Attributes of Performance

Features

Aramark: Turning up the Heat

A diversified service empire cooks up a bold new plan to protect and serve its No. 1 asset--its people. MORE

BJC Healthcare: Revamp Champs

Pat Venditti and Nancy Gemeinhart survey BJC's vast healthcare plain and revamp the provider network's workers' comp and disability program. MORE

TSA: Securing Their Own

The Transportation Security Administration turned around its workers' comp program and lost-time days plummeted. MORE

Schneider National: Shift Gears, Gain Traction

Trucking company breaks new ground in safety in the midst of a challenging economy. MORE

Transforming Billing

Modernizing the billing process empowers carriers to not only improve customer service but to cut costs and increase revenue as well. MORE

Off the Benefits Cliff

One large self-insured employer's story about providing healthcare benefits amidst the recession can illuminate what many employers are going through. MORE

Open Mike

Mike Riney, president and CEO of REM, looks back on a 30-year career in the claims business. MORE

Columns

Workers' Comp - The Elephant in the Room
Roger on Risk - Playing the Numbers Game
Innovation - Deep Diving Risks
Technology - Holding Insurers Hostage
Risk Management - Hammer Down the Nail

Departments

Special Reports

Disability Management

Two ways to tighten up your disability management program: 1) how to better identify and understand critical risk factors in complex medical cases; and 2) why and how to better train staff who handle your disabled employees.

More Special Reports

In-Depth Series

Fraud In-Depth Series (Part 3): How Gamed Comp Claims?

Recession applicant fraud impact eyed as the Internet joins video in catching workers' comp claims villains.

Past Installments

Industry Risk Report

Retail / Wholesale

More Industry Risk Reports



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