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Hurricane Katrina damaged John Bullock's home and reduced his father's house to a slab. But in the storm's wake, Bullock was out assessing the damage to his customers first and his personal property second.

If insurers were disillusioned with catastrophe models after Hurricane Katrina, just wait until the earthquake hits. How and why earthquake models fall short.

A service-oriented architecture provides a roadmap to meeting a corporation's tactical and strategic business objectives, as it links the past with the future.

Companies are sometimes liable if an employee has an accident in a personal or company vehicle, but a sound risk management strategy can steer employers clear of the million-dollar verdicts of negligent entrustment lawsuits.

Trucking is still reeling from federal regulation changes in 2003 and 2005, a process one risk manager called a "nightmare." The government is poised to overhaul fleet technology next.

Specialty drug spending is up, way up, and specialty benefits managers are ideally suited to help companies manage the new challenge of keeping costs in check.

A new leader in Bermuda promises to tackle the issue of the rising cost of doing business by implementing labor reform.

Regulators and customers are demanding front-office treatment, seeking to be handled as critical business partners, not as back-end receivers of back-office results.

For insurers, the long-term-care industry is a worthwhile risk again. Loss figures are down, so new capacity is rolling in. But some facilities believe they're better off living independently--risk management or not.