Risk And Insurance - In-Depth Series

Claims Management (Part 3) In-Depth Series

Series Summary
In the United States, companies rely on networks of providers who treat work-related injuries under contracts that control the cost of medical claims, but abroad you simply pay the bill.

Current Installment

Ditching the Legacy
2011-10-01

XL Insurance made the transformation to a single web-based platform for managing claims after going through mergers and acquisitions, which left the company with as many as five major legacy claims systems.

Past Installments

Claims Management (Part 2): At the Other End of the Table
2011-09-15

In the international arena, risk managers must learn to adapt, as they deal remotely with claims adjusting and other customer services issues they are used to handling more closely stateside.

Claims Management (Part 1): Speaking the Language of Global Claims
2011-09-01

Following a 12-hour flight to South Africa, the business traveler unlocked the door of the rented corporate apartment, headed to the bathroom and started filling the tub.

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