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            Issue
February 1, 2006
             Cover Story
Why Stellar Brokers Shine
By Jack Roberts
One year on since the salutary wind of transparency has blown through the brokerage nebula, and genuine stars still shine. The extinguished rogues, meanwhile, having imploded under the weight of hubris and greed, leave behind only a tarnished legacy. MORE
Also: Making the Cut: What It Took to Appear on These Pages

             Features
Ingredients of a Top Broker
By Cyril Tuohy
Ken Crerar, president of the Council of Insurance Agents & Brokers, reveals the qualities of a top broker in today's marketplace. Here's a hint: If you want to survive, you need to know a lot more than you did 10 years ago. Mere order-takers, stay home. MORE

Cracking the Tech Sector
By Bob Ditmore
Brokers skilled and patient enough to work their way into the inner circles of buyers in the technology sector must be specialists. In this market you'd better get it right the first time, writes Bob Ditmore, because sloppiness rarely begets a second chance. MORE
Also: Buyers to Integro: Prove Yourself First, Then We'll Talk

Warming up to a Model
By Tom Starner
Small and midsize insurers like what they see in technology models known as ASPs. MORE

Facing an Internal Affair
By Rebecca A. Shafer
Proper sleuthing can dig up a wealth of inefficiencies in a workers' compensation program. Here is a guide for what to look for. MORE

Straight Talk on Commercial Lines in 2006
By Cyril Tuohy
The 2006 outlook for commercial lines includes premiums up 3.5 percent, a combined ratio of 104, an underwriting gain of $1 billion and return on equity of 12 percent to 13 percent. MORE

Instilling a Code of Conduct
By Lynne Prescott Hepler
Elevating compliance from an exercise of the legal commonplace to a code of ethical conduct requires a culture anchored in integrity and principle. MORE

Delving into Shades of Gray
By Tron Emptage
A writer explores the gray relationship between work-related and unrelated workers' comp injuries, and uncovers an unlikely source of cost increases in pharmacy benefits. MORE
Also: Where to Find More Information

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