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"It makes sense to do this--providing our employees a safer way to work."

"The buy-in is absolutely critical. You're not going to be successful if you don't have senior management buy-in."

--Keith Reynolds, vice president of risk management, Frito-Lay Inc.

"We're very passionate about what we do. We're passionate about our process. We're passionate about the outcome. We're passionate about our people."

--Jeff Stroud, corporate claims manager and liability practice leader, Frito-Lay

"The cost of processing paper claims is significant."

--Sherry Wilson, COO of Jopari Solutions Inc.

"You're not going to hear a lot of accolades about the good things the industry does."

--John N. Ellison, managing stockholder of the Anderson Kill & Olick Philadelphia office, in his opening remarks at the firm's 9th Annual Policyholder Advisor Conference

"In the last year to eight months, there's been a change in how the leadership of U.S. companies has been looking at climate risk."

--Andrew Logan, insurance program director, Ceres Coalition

November 1, 2006

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