"We didn't spend a dime on outside consultants."
--Arthur B. Kordus, director of global risk management, Banta Corp.
"Right now we are paying 25 cents on the dollar for Katrina, and . . . 35 cents on the dollar for Rita."
--George Hutchings, chief operating officer, Oil Insurance Ltd.
"Many operate a team-based ethos, with their workers all under the one roof. It's a challenge yet to be faced as to whether you can retain this ethos when people are working remotely."
--Mike Crisp, partner, Jardine Lloyd Thompson Group
"Like most things, it gets a lot of ground because somebody decides to call it that."
--Buddy Blair, IT development manager, ImageRight, regarding the "buzzword" SOA, or services-oriented architecture
"The only sweet claim is a closed claim."
--William N. Boone, senior vice president, alternative risk solutions, Marsh USA Inc.
"Those decisions are like herding cats. You get 17 cats in the box and one jumps out, you got to start all over again."
--Larry Smith, vice president, risk management, MedStar Health
September 15, 2006
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