In a given year, at least 20 percent of the middle-market accounts are looking to change their brokers, according to Greenwich. Why? Many clients are not satisfied with the current level of service from their brokers.
The middle market is also moving when it comes to their carriers too. The consultancy found about one in three middle-market and small-business policyholders changed insurers in the last two years. Why? These middle-market clients saved a median of $25,000 off premiums.
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August 1, 2007
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