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Crowder's Core Responsibilities
By STEVE YAHN, who has written for and edited national publications for more than 30 years Google's risk manager herself cites her three main responsibilities as:
"In addition, I do a lot of contract-review work, dealing with various business partners as well as our in-house counsel. We have standard templates in place to address the majority of our contracts, but there are always the exceptions that need to be dealt with. "Finally, there's monitoring the claims process. For a company our size, our claims experience is actually very good. However, as for any large company, claims are inevitable and may come in a variety of different types. "My involvement is to work with the legal department to make sure these claims are reviewed and addressed. This could involve submitting them to insurance or addressing them internally. If submitted, I then monitor the insurer's claims-handling, responding to any issues that occur throughout the process, looping in in-house counsel. "We do quarterly claims reviews, with the insurers for worker's comp and auto. Internally we meet quarterly to discuss employment related issues. "As for workers' comp, we have a very active and energetic workforce. It's very motivated. So in terms of our claims, there are very few. We do have some carpal tunnel claims, but not very many. "On employment insurance, we're no different than any other company. Knock on wood, we haven't had many claims, so there's nothing there that's unique. July 1, 2009 Copyright 2009© LRP Publications |
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