Four best practices are critical to capturing all the potential benefits of a consolidated insurance programs, whether it covers multiple midsize projects or one large job:
-- Communicate. Regular communication helps everyone understand how the CIP works, what is expected of them and how they are performing. Use a mix of communication tools, from prebid and weekly safety meetings to awards recognizing safe work practices.
-- Build a culture of safety. Remember that the fastest way to derail such a culture is to place other goals ahead of safety.
-- Set safety best practices. Involving frontline workers in setting the best practices helps create the strongest standards and gain buy-in.
-- Manage claims aggressively. The ultimate cost of an accident depends on an insurer quickly bringing the best resources to bear on the claim. Everyone at a job site must understand how to report a claim and how it will be managed.
November 1, 2007
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