Strategies to mitigate violence in health care settings
The National Institute for Occupational Safety and Health has developed a brochure to create a safer workplace.
A comprehensive violence prevention program should start with the formation of multidisciplinary committees that include direct-care staff to identify risk factors in specific work scenarios and develop strategies for reducing them.
While each facility is different, NIOSH suggests employers follow general prevention tactics such as:
- Environmental designs. Develop emergency signaling, alarms, and monitoring systems; install security devices, such as cameras and good lighting in hallways.
- Administrative controls. Design staffing patterns to prevent personnel from working alone and to minimize patient waiting time; develop a system for alerting security personnel when violence is threatened.
- Behavior modifications. Train workers to recognize and manage assaults, resolve conflicts, and maintain hazard awareness.
NIOSH also suggests employers make preparations to deal with the consequences of violence by promoting open communication and developing written procedures for reporting and responding to violence.
January 31, 2011
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