Dorothy Gjerdrum, ARM-P, CIRM
Arthur J. Gallagher & Co., St. Paul, Minn.
Living and Breathing Brokerage
Dorothy Gjerdrum, executive director of the Public Entity/Scholastic Division with Arthur J. Gallagher Risk Management Services Inc., lives and breathes ISO 31000.
As chairwoman of the U.S. Technical Advisory Group to risk management standards ISO 31000 and ISO 31004, Gjerdrum spearheaded adoption of the framework as the American Standard on the Practice of Risk Management. It is now being expanded into an Implementation Guide (ISO 31004).
The ISO 31000 serves as the basis of the enterprise risk management program for the City and the County of San Francisco -- a good thing since the area sits on three major fault lines.
Gjerdrum is working with the city and the county to use the ISO 31000 on numerous projects focused on seismic retrofitting, disaster planning, resilience building and communication. In conjunction with a consultant from the Harvard Kennedy School, Dorothy has made the links between enterprise risk management, disaster planning and resilience.
The San Francisco program has been tapped by the World Bank for use in Jakarta, Indonesia, and other potential cities in Southeast Asia, through the World Bank Urban Resilience Program.
"The ISO 31000 framework was adopted by the U.S. in 2009 as part of the international community effort to provide a consistent framework for the implementation of risk management globally," said Matt Hansen, director of risk management for the City and the County of San Francisco.
February 21, 2012
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