Aon, Cleveland, Ohio
Broker Extends His Reach
Kevin Garvey goes above and beyond in his quest to be an extension of his clients' risk management departments.
Case in point: one of his clients had planned to send employees to a part of the world that had exploded in political unrest, causing the client to reconsider the travel plans. The risk manager called upon Garvey for guidance to determine whether its employees would be safe if they made the trip -- and the risk manager needed the information the next day.
Garvey developed a comprehensive plan in just 24 hours, with information on site-specific consulting, cultural considerations and ground resources knowledgeable about that region.
In the end, the client and its employees made the collective decision to not take that specific trip, thanking Garvey for his prompt response that saved them from potential trouble.
Monica Turk, director of risk management for JMC Steel Group Inc., said that Garvey finds creative ways to save the company money in its insurance program.
For example, JMC recently moved its headquarters and collected a valuable fine arts collection for its new location. Instead of placing the risk in a separate policy for fine arts that carried a fairly large deductible, Garvey was able to add the collection to the company's existing property policy.
"Whether it's looking at limits or deductibles, he is always trying to think about ways to better the program," Turk said. "He is 100 percent hands-on and he truly makes me feel like I am the only client important to him."
February 21, 2012
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