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Richard Miller, ARM

Managing Director
Aon, Boston

Broker is a Sincere Advocate

Richard "Rick" Miller, managing director with Aon Risk Solutions in Boston, has a reputation for creative leadership.

"Rick has made a huge difference in the way we look at our program," said Allison Cosway, director of risk management at Charter Communications, one of the top five cable companies in the country.

The result is that policy terms and conditions have changed, and so have premiums, all for the better, she said.

Miller led a property program diagnostic of Charter for its property insurance request for proposal and included in the diagnostic was natural catastrophe modeling for Charter's wind and earthquake exposures throughout the United States.

"We provided occupancy protection information in a spreadsheet and they actually took that a step further and had people go out to our properties and do an in-depth analysis of the occupancy protection information and our business interruption data and again it was taking a much better, deeper, fresher look at our property holdings," said Cosway.

Due to the success of this first effort, the program will be on-going, Cosway said.

Joshua Harwood, director, risk management at Telephone & Data Systems, cited Miller for his knowledge and expertise, and for his "sincere advocacy" in serving his clients.

"Rick really puts himself in the shoes of a risk manager," Harwood said. "He has the technical knowledge, but he also understands our practical business issues."


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February 21, 2012

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